RAWBANK has been certified ISO/IEC 20000 and ISO/IEC 27001(*) since 21 August 2015 at the end of a process that began in April 2014.

  • ISO/IEC 20000-1:2011 certification covers the IT services management system. Compliance with the ISO 20000 standard can improve and strengthen IT management and control to satisfy the best requirements in terms of information technologies governance. The IT services management systems are thus optimised in order to reduce risks and costs.
  • ISO/IEC 27001:2013 certification covers the requirements relative to the establishment, implementation, updating and continuous improvement of the system for managing information security, as well as the assessment and handling of security risks.
  • These two certifications are both new pledges of rigour and quality in the handling of internal processes and in the supply of the bank’s services to its clients.

    The objective thus pursued by the general management of RAWBANK is to strengthen the confidence of clients and all stakeholders in the bank; what could be more reassuring than to work with an organisation which has information security management policies that are robust and validated by a reputable organisation?

    These two certifications were granted by BSI, a British organisation of international scope, accredited for the certification of companies using the various ISO standards.

    By thus improving its IT governance – with an internationally-proven methodology –, RAWBANK confirms its role as a first-rate bank in the Democratic Republic of Congo.


    For any additional information:
    Arvind Kumar, Chief Technology Officer: arvind.kumar@rawbank.cd